Privacy Policy
Last updated: April 2026
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the applicable statutory provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act 2021 (TKG 2021).
This Privacy Policy provides information about the most important aspects of data processing in connection with our website and online shop.
1. Controller
The controller responsible for data processing is:
Geislinger GmbH
Hallwanger Landesstrasse 3
5300 Hallwang / Salzburg
Austria
LEVITAZ Hydrofoils is a brand of Geislinger GmbH.
For all questions regarding data protection in connection with LEVITAZ, you can contact us at:
E-mail: office@levitaz.com
Phone: +43 662 66999 0
2. General Information on Data Collection
We collect and process personal data only to the extent necessary for operating our website, processing orders, responding to inquiries, providing customer service and fulfilling legal obligations.
Personal data means any information relating to an identified or identifiable person, such as name, address, e-mail address, telephone number, order data, payment information or website usage data.
3. Data Collection When Contacting Us
If you contact us by e-mail, through a contact form or through the LEVITAZ Service Portal, the data you provide may be stored and processed by us.
This may include:
- name
- e-mail address
- company name
- telephone number, if provided
- order or product information
- claim or service-related information
- any other information provided by you
We use this data to process and respond to your inquiry, service request or warranty claim.
Where necessary, this data may also be integrated into our Customer Relationship Management system in order to manage customer interactions efficiently and provide better service.
The data is stored only as long as necessary for the respective purpose or as required by statutory retention obligations.
4. Order Processing and Online Shop
When you place an order in our online shop, we process the data required to complete the transaction.
This may include:
- name and address
- e-mail address
- billing and delivery address
- payment information
- order details
- delivery and shipping information
- communication related to the order
This data is processed for the purpose of fulfilling the contract, processing payment, shipping the goods, handling customer service and complying with legal obligations.
Where necessary, data may be shared with service providers involved in order processing, such as payment providers, shipping companies, IT service providers or customer service tools.
5. Payment Processing
Online payments are processed through our payment service provider Mollie.
Depending on the payment method selected, payment-related data may be transmitted to Mollie and processed by Mollie for the purpose of completing the payment transaction.
Further information on Mollie’s data protection practices can be found in Mollie’s Privacy Policy.
6. Cookies
Our website uses cookies and similar technologies.
Some cookies are technically necessary for the operation of the website and online shop. These cookies may be required for functions such as navigation, shopping cart handling, checkout, security, language settings or cookie preferences.
Other cookies, such as analytics, performance or marketing cookies, are only used where legally permitted and, where required, based on your consent.
You can manage or withdraw your cookie consent at any time through the cookie settings on our website.
7. Google Analytics and Google Tag Manager
Our website may use Google Analytics and Google Tag Manager to analyze website usage and improve our online offering.
Google Analytics uses cookies and similar technologies to collect information about how users interact with our website.
Where required, these services are only used based on your consent. You can prevent the use of cookies by adjusting your browser settings or by changing your cookie preferences on our website.
8. Targeting and Advertising Cookies
Our website may use targeting and advertising cookies.
These cookies may be used to better understand user behavior, measure the effectiveness of advertising campaigns and display more relevant advertising on other websites or platforms.
Where required, these cookies are only used based on your consent. You can withdraw your consent at any time through the cookie settings on our website.
9. Embedded Content and Social Media
Our website may include links, plug-ins or embedded content from external platforms such as:
- YouTube
- Vimeo
- Meta / Facebook
When you interact with such content, data may be transmitted to the respective provider. If you are logged into your account with the respective provider, the provider may be able to associate your visit to our website with your user account.
We have no control over the scope of data collected and processed by these external providers. Further information can be found in the privacy policies of the respective providers.
10. Server Logfiles
For technical and security reasons, our website may process server logfiles.
This may include:
- accessed content
- time of the server request
- browser type and browser version
- operating system used
- referrer URL
- IP address or host name
This data is processed to ensure the technical functionality, security and reliability of our website.
Server logfiles are stored only for a limited period and deleted afterwards, unless longer storage is required for legal or security reasons.
11. Newsletter and Marketing Communication
If you subscribe to our newsletter or agree to receive marketing communication, we process the data required for this purpose.
This may include your e-mail address, name, consent status and interaction data related to newsletters, such as opening or click behavior.
Marketing communication is sent only if you have provided the required consent or if such communication is otherwise legally permitted.
You can withdraw your consent at any time, for example by using the unsubscribe link in the respective e-mail or by contacting us at:
12. LEVITAZ Service Portal
Warranty claims and service requests should primarily be submitted through the LEVITAZ Service Portal:
When using the service portal, the information provided by you is processed for the purpose of handling your claim or service request.
This may include personal contact data, product information, serial numbers, proof of purchase, images, descriptions of defects and communication related to the claim.
13. Legal Basis for Processing
We process personal data on the following legal bases:
- performance of a contract or pre-contractual measures
- compliance with legal obligations
- legitimate interests, such as website security, customer service and business communication
- consent, for example for newsletters, analytics or marketing cookies
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
14. Your Rights
You have the following rights regarding your personal data:
- right of access
- right to rectification
- right to erasure
- right to restriction of processing
- right to data portability
- right to withdraw consent
- right to object to processing
If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the competent supervisory authority.
In Austria, this is the:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
15. Contact
For questions regarding data protection in connection with LEVITAZ, please contact us at:
LEVITAZ Hydrofoils
a brand of Geislinger GmbH
Hallwanger Landesstrasse 3
5300 Hallwang / Salzburg
Austria
E-mail: office@levitaz.com
Phone: +43 662 66999 0